Privacy Policy

Last Updated: 30 Aug 2026

Spray-Tec Bodyshop (“Spray-Tec”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation, book an appointment or use our services.

Website: https://www.spray-tecbodyshop.co.uk/

By using our website or providing us with your personal information, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Spray-Tec Bodyshop is an automotive body repair and vehicle refinishing business based in Halifax, West Yorkshire.

We provide services including accident repairs, dent repairs, alloy wheel repairs, wheel refurbishment, wheel straightening, wheel powder coating, bumper repairs, brake caliper painting, classic car restoration, commercial vehicle repairs, machine polishing, scratch removal, fibre glass repairs, carbon fibre repairs, motorsport repairs, complete vehicle resprays and other specialist automotive services.

For privacy-related enquiries, please contact us using the details provided on our [Contact Us] page.

2. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website or contact us.

This may include:

  • Your name

  • Email address

  • Telephone number

  • Vehicle registration number

  • Vehicle make, model and year

  • Details about your vehicle or required repairs

  • Information included in your enquiry

  • Appointment or quotation details

  • Photographs or other files you submit to us

  • Any other information you choose to provide

We may also automatically collect limited technical information when you visit our website.

This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time and date of visits

  • Referring website

  • General website usage information

3. How We Collect Your Information

We may collect information when you:

  • Submit a contact form

  • Request a quotation

  • Book an appointment

  • Contact us by telephone or email

  • Send us photographs of vehicle damage

  • Request information about our services

  • Visit or use our website

  • Communicate with us regarding an existing or potential repair

We may also receive information through third-party services used to operate our website or manage enquiries.

4. How We Use Your Information

We use personal information where necessary to operate our business and provide our services.

This may include using your information to:

  • Respond to enquiries

  • Provide quotations

  • Arrange appointments

  • Discuss vehicle repairs

  • Assess repair requirements

  • Provide vehicle repair and refinishing services

  • Communicate with you about your vehicle

  • Process and manage customer requests

  • Maintain business and customer records

  • Improve our website and services

  • Monitor website performance

  • Prevent fraud, misuse or security issues

  • Comply with legal and regulatory obligations

We will only use your personal information for purposes that are relevant and appropriate to our relationship with you.

5. Legal Basis for Processing

Where applicable under UK data protection law, we rely on one or more lawful bases to process personal information.

These may include:

Consent

Where you have provided consent, we may process your information for the specific purpose for which you gave consent.

You can withdraw consent where applicable.

Contract

We may process your information where it is necessary to provide a service you have requested or to take steps before entering into an agreement with you.

Legal Obligation

We may process information where necessary to comply with a legal or regulatory requirement.

Legitimate Interests

We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

6. Contact Forms and Enquiries

When you submit an enquiry through our website, the information you provide may be sent to Spray-Tec and/or the service used to process the website form.

We use this information to respond to your enquiry and provide the requested information or services.

Please do not submit sensitive personal information through our website contact forms unless it is specifically required.

7. Appointment and Quotation Information

If you request an appointment or quotation, we may collect information required to understand your vehicle and repair requirements.

This may include your contact details, vehicle information, photographs and details of the damage or services required.

This information is used to assess your requirements, provide a quotation, arrange an appointment and communicate with you regarding the requested service.

8. Vehicle Photographs and Images

If you provide photographs of your vehicle, we may use them to assess damage, prepare quotations or understand the repair work required.

We will not use photographs containing identifiable personal information for marketing purposes without an appropriate lawful basis or permission where required.

9. Cookies

Our website may use cookies and similar technologies.

Cookies are small text files stored on your device that can help websites operate correctly and understand how visitors use them.

We may use cookies for purposes such as:

  • Essential website functionality

  • Remembering preferences

  • Website security

  • Website performance

  • Analytics

  • Understanding visitor behaviour

  • Improving user experience

Where required, non-essential cookies will only be used with your consent.

You can manage or disable cookies through your browser settings and, where applicable, through our website’s cookie settings.

Disabling certain cookies may affect how some parts of the website function.

10. Analytics and Website Performance

We may use analytics or website performance tools to understand how visitors interact with our website.

These tools may collect information such as pages visited, approximate location, device information, browser information and website interactions.

Analytics information is used to understand website performance, improve user experience and develop our services and content.

Where required, analytics cookies will be used only after obtaining appropriate consent.

11. Third-Party Services

Our website may use third-party services to provide certain functionality.

These may include services for:

  • Website hosting

  • Website forms

  • Analytics

  • Maps

  • Security

  • Appointment management

  • Email delivery

  • Customer communication

  • Payment processing

These third parties may process personal information on our behalf or independently, depending on the service they provide.

Where third-party services process information on our behalf, we expect them to handle information in accordance with applicable data protection requirements.

Third-party websites and services may have their own privacy policies, which we recommend reviewing where appropriate.

12. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Unauthorised disclosure

  • Alteration

  • Destruction

  • Misuse

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You should therefore avoid sending unnecessary confidential or sensitive information through ordinary website forms or email.

13. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The retention period may depend on:

  • The nature of the information

  • Whether you become a customer

  • Our ongoing relationship with you

  • Legal or accounting requirements

  • Dispute resolution requirements

  • Legitimate business requirements

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

14. Sharing Your Information

We do not sell your personal information.

We may share information where reasonably necessary with:

  • Service providers who help operate our website

  • Website hosting providers

  • IT and security providers

  • Email or communication providers

  • Appointment or booking service providers

  • Professional advisers

  • Insurers where relevant to a repair or claim

  • Legal or regulatory authorities where required

We only share information where there is an appropriate reason or lawful basis to do so.

15. Marketing Communications

We may contact you regarding enquiries, appointments, quotations, repairs or other services you have requested.

We will not send marketing communications where prohibited by applicable law.

Where marketing consent is required, we will seek appropriate consent before sending marketing communications.

You can ask us to stop sending marketing communications at any time.

16. Links to Other Websites

Our website may contain links to external websites, including websites operated by third parties.

We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policy of any external website you visit.

17. Children’s Privacy

Our website and services are intended for adults and are not specifically directed towards children.

We do not knowingly collect personal information from children for marketing purposes.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, remove the information.

18. Your Data Protection Rights

Under applicable UK data protection law, you may have rights relating to your personal information.

Depending on the circumstances, these may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request restriction of processing

  • Object to certain processing

  • Request transfer of certain information

  • Withdraw consent where processing is based on consent

These rights are subject to certain legal exceptions and conditions.

To exercise a data protection right, please contact us using the details on our Contact Us page.

19. Complaints

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can investigate your concern.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

You can find information about making a complaint on the ICO’s website.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We recommend checking this page periodically for the latest information.

21. Contact Us

If you have questions about this Privacy Policy, how we use your information, or wish to exercise your data protection rights, please contact Spray-Tec Bodyshop through the contact details provided on our website.

Spray-Tec Bodyshop
Halifax, West Yorkshire, UK

Website: https://www.spray-tecbodyshop.co.uk/

Contact: Please use our Contact Us page for current contact details.

Last Updated: 30 Aug 2026